FAQ

FAQ

Where is our company based?

Salt Lake City, Utah

San Salvador, El Salvador

How does sizing work?

Best way is to measure by inches. Refer to shoe size chart and clothing size chart.

How long does it take to ship?

Handmade items from El Salvador varies. Because I get shipped items at different times, I will state what is in stock and what isn't. If it is in stock, it takes 3 days to a week. If it is not in stock I will keep my @chickiecheeks Instagram account and Chickie Cheeks Facebook page updated with shipping information.

Return and Exchange Policy:

You must exchange or return within 14 days of receiving your product. It must be in new condition. We do not cover shipping cost for exchange or returns. All sales are final. No return or exchanges for sale items. 

Shipping Information:

We are not responsible for shipments sent to wrong addresses due to customer error. If order is returned to sender from being undeliverable we will either refund minus shipping or resend and invoice shipping. 

International Orders:

Thank you for shopping with us,  we love sending you unique items to your door :) But because of all the costs that come with shipping internationally all orders are FINAL SALE. We are not responsible for customs your country may charge you when item arrives. 

How To Take Care of Clothing:

We recommend wash in like colors and air dry. 

Any additional questions:

Please feel free to email me at chickiecheeks@gmail.com


Thank you so much for joining us in our journey!

Chickie Cheeks

cheerfully handmade,

every purchase makes a difference.

Make sure to tag us and follow us on IG @chickiecheeks and hashtag #chickiecheeks

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